Travelex offering the Best Exchange Rates on the Net

Free Buy back option

Free

Orders over £500

No Charges

Home / Branch Collection

Which company is supplying me with this service?

Travelex currency and travel money cards are provided by Travelex UK Limited (licensors). Travelex UK Limited - Registered Number 01985596.
Registered Office - 65 Kingsway, London WC2B 6TD

The Travelex dealing team checks the UK foreign exchange competitor market on a daily basis to try and ensure that we are never beaten on the overall price on travelex.co.uk. If we are then you can take advantage of our Price Promise to ensure that you are not out of pocket.

Whether you need currency for a family holiday, or a business trip, Travelex Currency Exchange can offer competitive exchange rates. As a leading provider in foreign currency, Travelex Currency Exchange can deliver a professional service to both individuals and businesses.

Travel Money Charges

Travelex is committed to matching the best possible overall price in the UK on your travel money purchase. Travelex will not be undersold online on www.travelex.co.uk/uk site. If you find a better price offered by another foreign currency retailer (whether or not online), please contact Travelex and Travelex will refund the difference between the price paid by you and the more competitive price.

How will my travel money order be delivered?

All orders are despatched using Royal Mail Special Delivery, which guarantees next working day delivery before 1:00pm. A signature will be required on delivery of all orders. Customers must refuse to accept any packages which appear to have been tampered with or damaged during transit by Royal Mail.  Should you sign for a package which has been damaged or tampered with, we will not accept any responsibility for any financial loss.

Please place all orders at least 3 days before it is required. Travelex will not be liable for any losses or expenses arising from late or non-delivery, if Royal Mail fails to deliver an order, a full refund may only be given after 10 working days of dispatch.

What happens if no one is home to sign for my travel money order?

All Special Delivery orders need to be signed for in person. Therefore, it is essential that either yourself, or someone you trust, is at the delivery address. Should no-one be available to sign for the order, notification will be left advising you that the package has been taken back to your nearest Post Office/Sorting Office, which you can then collect at your convenience.

What happens if my order doesn't arrive?
In the unlikely event that your order does not arrive within the specified time frames, please do not hesitate to call Customer Service Centre on 08702 405 405, who will make alternative arrangements.

Making Travelling Easier

Make the most of your travels with huge savings on your foreign currency transactions. You can get the best exchange rates for notes, travel money cards, or via credit transfers.

You can pre-order your foreign currency for this year or the following year, and take full advantage of the excellent rates of exchange that Travelex Currency Exchange offer. With any amount from £300 to £10,000, Travelex Currency Exchange are proud to be a cost effective alternative to high street banks.

The currency converter and exchange rate board contain indication rates only. These rates exclude any commission or other associated charges which may apply. Please ask your branch for details of exchange rates at the time of making the transaction.

What can I do if I am not happy with the service?
Travelex currency and travel money cards strives to offer a premier service and hope that you never have reason to be unhappy. However, Travelex do welcome all feedback as it enables us to constantly improve our service.

Feedback should be directed to the following address:
Customer Service Director - Travelex
Tel 08702 405 405
All email feedback will be acknowledged within 3 days of receipt and resolved within 7 days.